This Privacy Policy describes how Appalachian Bookkeeping Services (“we,” “us,” or “our”) collects, uses, and protects personal information, including information provided when customers choose to receive text (SMS/MMS) messages from us through our communications provider, RingCentral.
When you interact with our website, contact forms, or communication channels, we may collect the following personal information:
Your name
Email address
Phone number
Any other information you voluntarily provide
If you elect to receive SMS text messages from us, we may also collect and store opt-in consent information, message history, and any responses you send.
We use the information we collect for purposes such as:
Providing bookkeeping, accounting, and customer support services
Responding to inquiries or requests
Scheduling appointments
Sending service-related updates, reminders, or informational messages
Communicating transactional, conversational, or promotional content (only if consent is provided)
We only use your phone number for SMS communications if you separately opt-in.
By opting in to receive SMS messages from Appalachian Bookkeeping Services , you agree to the following:
Types of messages you may receive:
Conversational, informational, service-related, appointment reminders, or promotional messages related to our bookkeeping services.
Standard disclosures:
“If you consent to receive informational, service-related, or promotional SMS messages from Appalachian Bookkeeping Services , you agree to receive SMS messages from us. Reply STOP to opt-out; Reply HELP for support. Message and data rates may apply; Messaging frequency may vary.”
Text messaging consent is not a condition of purchasing any services.
Opt-Out Instructions:
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at Info@appalachianbookkeeping.com
If our website includes forms or contact pages where a phone number is collected, an optional checkbox may appear to allow SMS opt-in. This checkbox will be unchecked by default.
Your consent is voluntary and recorded for compliance purposes.
Example of consent language displayed on forms:
“I consent to receive informational or promotional SMS messages from Appalachian Bookkeeping Services. Reply STOP to opt-out; Reply HELP for support; Message and data rates may apply; Messaging frequency may vary.”
No mobile phone opt-in or text message consent will be shared with third parties or affiliates.
We do not sell or share your mobile phone number or SMS opt-in status with third parties or affiliates for their marketing purposes.
We may share information only in these limited cases:
With service providers (such as RingCentral) solely for delivering text messages
When required to comply with applicable laws or legal processes
All service providers must protect your information and use it only as instructed.
We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, alteration, or disclosure.
You may request to:
Access the personal data we hold
Update or correct your information
Withdraw SMS consent at any time
Request deletion of non-essential personal data
To exercise these rights, contact us at [Your Contact Email].
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.
Effective Date: December-10-2025